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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of david chiavacci

david chiavacci

January 15, 2025

5  out of  5
rating by david chiavacci
"I’ve been with State Farm for over 47 years. Whenever I’ve had to file a claim or had a problem, Jeff was always there and took the time to help me out."
We responded:
"Thank you for the review David!!! Glad to help with the claim and hope you are with me for another 47 years. What a life we would have lived if that happens :))) Stay safe. "
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Laurie Cassidy

January 9, 2025

5  out of  5
rating by Laurie Cassidy
"We’ve been with Jeff Jones and his crew for years and he is always available and so helpful."
We responded:
"Thanks for the review Laurie!!! My team and I greatly appreciate you trusting us with your insurance needs for all these years. We are here to help when you need us. Stay safe. "
Profile photo of M N

M N

January 8, 2025

5  out of  5
rating by M N
"Super friendly and professional! Great experience."
We responded:
"Thanks for the review MN!!! Glad you had a great experience with the office, we will do everything to assure future experiences are the same. Stay safe."
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Donna Galli

January 7, 2025

5  out of  5
rating by Donna Galli
"Jeff has been my State Farm agent for over 20 years. His dedication and professionalism, are top notch. You will never feel like, "just a customer". He will treat you with kindness, compassion and respect. If I could give Jeff and his team a 10 star review, I would in a heartbeat. He will work with you to provide the best service and ensure all your insurance needs are met. Jeff, thank you for always being there. You have treated me like family from day one!! DO NOT hesitate! Call Jeff Jones for ALL of your insurance needs!"
We responded:
"Thank you for that amazing review Donna!!! We've been through a lot together. You may have moved to Florida, but I wasn't let you get rid of me :))) Glad I could ease your mind a little with our latest transaction. We will talk soon and don't forget your sweater for those cold Floriday days :))) Stay safe."
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I Dellaportas

January 6, 2025

5  out of  5
rating by I Dellaportas
"If you need insurance for your small business and require immediate professional and personable attention, Look no further than to Mr. Jeff Jones Farm Insurance Agent in Matawan, NJ. Jeff is responsive and works quickly to handle your needs. I have worked with many agents over the years and by far, Mr. Jones exceeded my expectations with his quick action and resolution to my policy needs and his price was very favorable."
We responded:
"Thank you for the kind review Iliana!!! Happy to help another small business owner. Great service and paying less that's a win. We will be here when you need us. Stay safe."
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Eugene Leung

January 2, 2025

5  out of  5
rating by Eugene Leung
"We've been insured by State Farm for many years - Jeff is a responsive and thorough agent so it has been an absolute pleasure working with him and his team. I would definitely refer my friends and families to him. Thanks!"
We responded:
"Thank you for the review Eugene!!! We are happy to help you with whatever is needed, it's been a pleasure working with you and will always appreciate any referral received. Stay safe."
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Sonya Williams

December 23, 2024

5  out of  5
rating by Sonya Williams
"Looking for PERFECTION and PROFESSIONALISM? Jefferey Jones agency is your insurance company’s essentials one-stop agency for State Farm. This agency does a fantastic job finding me the right coverage and follow-ups. Very happy with them as my agency! I have been with State Farm for over 24 years! They are professional, always ready to help and friendly. They go above and beyond to find the best coverage for my situation. I feel that their goal is to always treat their clients with respect and reliability with a priority for showing that they care about their customers. I highly recommend them. Lastly, everyone at State Farm (Jefferey Jones agency) I consider my insurance support system for everything I insure…auto, life, home & property, homeowners, personal articles, and umbrella. Peace of mind would be enough, but their bundled rates beat everyone else I’ve used before. Again, I recommend this agency!"
We responded:
"Wow!!! Thank you for the very kind review Sonya!!! We've been through a lot together and I'm grateful that we are your choice for all your insurance needs (auto, life, homeowners, rental property, personal articles and umbrella). I will ALWAYS be here for you whenever needed. Stay safe. "
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Gabriella Avenil

November 18, 2024

5  out of  5
rating by Gabriella Avenil
"Jeff was very quick with his service to me and provided me with everything that I needed!"
We responded:
"Thanks for the review Gabriella! Happy to help, good luck with the move. Stay safe. "
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Scott Endres

November 10, 2024

5  out of  5
rating by Scott Endres
"Jeff and his staff are top notch, always there when we need and professional friendly service."
We responded:
"Thanks for the review Scott! The kind words mean the world to us. We will always be here when you need us. Stay safe. "
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Deana B.

November 1, 2024

5  out of  5
rating by Deana B.
"I called Jeff with an issue and it was solved the same day!!! Great customer service!"
We responded:
"Thanks for the review Deana! Happy to help and get that change completed for you. Stay safe. "
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Kristie Mard

November 1, 2024

5  out of  5
rating by Kristie Mard
"Very helpful and nice"
We responded:
"Thanks for the review Kristie! Glad I was able to help and get you what you needed. We will be here when you need us. Stay safe. "
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paul bohlinger

September 20, 2024

1  out of  5
rating by paul bohlinger
"I am so disappointed in Jeff and his team. My daughter was recently in a car accident that pushed us over the state farm limit so my policy was cancelled. I understand however, I fully expected a phone call, e-mail, text, anything, from Jeff or someone explaining that our policy will be cancelled. I did not find out until after it was cancelled, causing all types of problems. When I called the office, they said State farm corporate sent mail explaining the details. I saw no mail detailing policy cancellation."
We responded:
"Paul, we have been through a lot together in the past 4 years. We have always had your best interest in mind. I am deeply sorry for any shortcomings or miscommunication on the cancellation. I left you a voicemail to personally apologize for that. We will always be a resource if you desire and need us in the future. Stay safe. "
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James Henn

September 4, 2024

5  out of  5
rating by James Henn
"Jeff is a Great State Farm Insurance Agent! He has been my Agent for approx. 25 years for Auto and Homeowners insurance. He is highly regarded by our family and deserves all 5 stars."
We responded:
"Thanks for the review Jim!!! It's been my honor to be your agent for almost 25 years for auto and home insurance. I know you have many choices and I'm glad we are the choice for you and the family. Stay safe. "
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Amanda O'Grady

July 10, 2024

5  out of  5
rating by Amanda O'Grady
"I’ve been with Jeff for years now. He is professional and prompt with any questions or changes I may have. He’s been an awesome agent throughout the years. I would recommend him to anyone looking for an honest and personable agent to handle all of your insurance needs!"
We responded:
"Thanks for the review Amanda! I appreciate the kind words. We've been through a lot together. Thank you for trusting us with your insurance needs. Be safe."
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mindy d

May 22, 2024

5  out of  5
rating by mindy d
"Jeff and his team has always been super responsive and professional in helping with my insurance needs. Have used them for many years now! Highly recommend."
We responded:
"Thanks for the review Mindy! You are our 150th consecutive 5 star review!!! We appreciate you trusting us with your business over the years. Stay safe. "
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Patty Sapkowski

May 20, 2024

5  out of  5
rating by Patty Sapkowski
"I emailed my agent Jeff Jones. I really thought I would not hear from him right away. But I heard from him in less than a hour. He eased my mind, and was very helpful."
We responded:
"Thanks for the review Patty! I'm glad I can ease your mind and answer your questions. Stay safe. "
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Kathy Steele

April 11, 2024

5  out of  5
rating by Kathy Steele
"Jeff was very attentive and helpful regarding our insurance needs. We would highly recommend him and his staff."
We responded:
"Thank you for the review Kathy! Happy to help and appreciate that you would recommend my team and I to others. Stay safe. "
Profile photo of Eileen Hudock

Eileen Hudock

April 9, 2024

5  out of  5
rating by Eileen Hudock
"Whenever there is an emergency we have Jeff Jones on speed dial. Thank you for always being there for us. Your staff is always accommodating and friendly!!!"
We responded:
"Thanks for the review Eileen! Love being in your speed dial and will continue to be there for you and hubby when needed. Stay safe. "
Profile photo of theodore hudock

theodore hudock

April 9, 2024

5  out of  5
rating by theodore hudock
"Jeff has been my insurance agent for 20 years and has always provided me with excellent service. Dealing with Jeff is always a pleasure, he is highly professional, personable, prompt in addressing any concerns you may have. Staff is very helpful."
We responded:
"Thanks for the review Ted! You've been with me since day one and I appreciate your loyalty. Thanks for the kind words it means the world to my team and I. Stay safe. "
Profile photo of Tom Korshalla

Tom Korshalla

April 8, 2024

5  out of  5
rating by Tom Korshalla
"I have been dealing with Jeff and his team for years. They are a pleasure to work with and professional. The few times I need something from them they are quick to respond and handle."
We responded:
"Thanks for the review Tom! You need us, you got us. No normal business hours for you. Stay safe. "
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Anthony Lena

March 28, 2024

5  out of  5
rating by Anthony Lena
"I've been with Jeff Jones and state farm since 2002! They handle my buisness insurance like it's their business! Highly recommended 👌"
We responded:
"Thanks for the review Anthony! It's our honor and privilege to handle your business insurance. We will always be here when you need us. Stay safe. "
Profile photo of Mallory Ringham

Mallory Ringham

March 14, 2024

5  out of  5
rating by Mallory Ringham
"The staff at this office are all excellent. They set me up with a much better deal on auto/rental/life insurance than any other agents we've talked to in NJ. They are rapid in responses, attentive, and friendly."
We responded:
"Thanks for the review Mallory! Glad we can help you with your auto, renters and life insurance needs. We will be ready whenever you need us. Stay safe. "
Profile photo of David Morin

David Morin

November 4, 2023

5  out of  5
rating by David Morin
"We know Jeff Jones over 20 years he is a kind wonderful person. Jeff runs a outstanding business he goes beyond any other insurance companies. Giuliano Kovacs is so wonderful to work with he is so kind and helpful with our insurance such a pleasure to work with him and will continue for all our Insurance needs. The office staff is top of the line. If we could give a higher rating we would. Will be recommending to all. Thank you so much Dave & Cindy"
We responded:
"Thank you for the amazing review Dave & Cindy! We are so happy that you are back with the State Farm family. We appreciate any referral and will take care of them like we take care of you. Stay safe. "
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Dylan Hsu

September 20, 2023

5  out of  5
rating by Dylan Hsu
"My experience as a customer has been excellent. I can strongly recommend Giuliano Kovacs for your auto and life insurance needs. I had limited prior driving history, but Giuliano was able to give me an affordable policy quote. Additionally, he was extremely responsive and helpful during the process of purchasing and registering my new car. I am proud to be a customer at this agency and I think you will be too."
We responded:
"Thanks for the review Dylan! Gules is amazing and I'm thankful he's part of my team. I'm glad we assisted with your auto insurance and life insurance needs. Tell your friends, we'd love to help them too :):):). Stay safe. "
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Debra Gloster

August 28, 2023

5  out of  5
rating by Debra Gloster
"Jeff runs an A+ business. Recently, I was going to switch my auto insurance. Jeff evaluated the differences in coverage with me. He took the time to explain why I would or would not need certain aspects covered. In the past, Jeff’s colleagues have called me when things were going to be changing on my policy whether for auto or home owners. He simplifies a complicated process. The professionalism business is conducted exceeds expectations. I am recommending calling and discussing your insurance needs with Jeff."
We responded:
"Thanks for the review Debra! WOW, that is really an amazing review. It was my pleasure explaining and answering any questions. I'm happy we can continue to service your auto insurance and home insurance needs. Stay safe. "